At Bernard Business Consulting Sdn. Bhd. (“BBC”), we take your privacy seriously. This policy explains how we collect, use, and protect your personal information. It also outlines your rights regarding your data. 

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this Privacy Policy.

This policy applies to data collected by Bernard Business Consulting™ and its subsidiaries. If you have contracted with a specific Bernard Business Consulting™ entity, that entity will be the controller of your data. Otherwise, Bernard Business Consulting™ will be the controller.

 

1. What we collect

We collect personal information when you interact with us, such as:

  • Name
  • Contact details (address, email, phone)
  • Job title
  • Payment information (for purchases)
  • Any additional information you provide

 

2. How We Use Your Information and Why

We use your information for various purposes, always with a lawful basis:

  • Fulfilling contracts: We need your information to process orders, provide services, and communicate with you.
  • Legal compliance: We may use your data to comply with laws and regulations.
  • Protecting Bernard Business Consulting™: We may use your information to protect our legitimate interests, including legal claims.
  • With your consent: We may use your information to respond to inquiries, personalise your experience, and conduct market research.
  • Improving our services: We may analyse your data to improve our content, website, products, and services, both online and offline.
  • Fraud prevention: We may use third-party services (such as POS payment providers) to verify payment details and prevent fraud.
  • Security: We may monitor accounts to prevent security incidents, in accordance with applicable law and our legitimate interests.

 

3. Marketing Communications

We may send you direct marketing emails about Bernard Business Consulting™ products and services. You can choose to opt-out of receiving such emails at any time. We will not share your information with third parties for their marketing purposes.

 

4. Sharing Your Information

We may share your information with:

  • Bernard Business Consulting™ subsidiaries for internal administration and service delivery.
  • Third-party service providers we use to operate our business (e.g., website hosting).
  • Professional advisors (e.g., lawyers, auditors).
  • Government authorities and law enforcement when required by law.

We ensure all third parties comply with data protection laws and have appropriate safeguards in place.

 

5. Data Retention

We retain your information only for as long as necessary for the purposes outlined above. Retention periods vary based on legal requirements and business needs. We securely dispose of your data when it is no longer needed.

 

6. Your Data Rights

You have several rights regarding your personal information:

  • Opt-out of marketing communications.
  • Withdraw your consent (where applicable).
  • Access your information.
  • Request a correction of inaccurate information.
  • Request data portability in some cases.
  • Request restriction of processing or erasure of data (subject to certain conditions).

 

If you have any questions about this policy or wish to exercise your data rights, please contact us at [email protected]. You also have the right to lodge a complaint with your local data protection authority.

 

Issue date: January 2016